Privacy Policy

1. Data Controller

The website mpproperty.pt is owned and managed by the company:

MPSF.LDA
R. Prof. Joaquim Simões da Hora, 27, 3º Direito
4405-742 Vila Nova de Gaia, Portugal

2. Collection of Personal Data

We collect personal data only when necessary to:

Process requests submitted through our contact forms
Manage bookings and provide accommodation information
Communicate promotions and news (with consent)
Analyse website usage patterns (via Google Analytics)

The data that may be collected includes:

Name
Email
Telephone number
Messages sent through forms
IP address and browsing data

3. Contact Forms

When users fill out a form on our website, the data is sent directly to our management team. This data is used exclusively to respond to the request made and is not used for marketing purposes without explicit consent.

4. Integration with Google Analytics

We use Google Analytics, a service provided by Google Inc., to analyse visitor behaviour on our website. Google Analytics collects data such as:

Pages visited
Duration of visit
Device type and browser
Approximate geographical location (city/country)
Traffic source (e.g., search engines, social media)

This data is anonymous and does not allow for direct user identification. We use this information solely for statistical purposes and to improve the user experience on our website.

You can disable Google Analytics data collection at:
https://tools.google.com/dlpage/gaoptout

5. Purpose of Data Processing

Data is processed for the following purposes:

Managing communications with users
Providing information and managing bookings
Fulfilling legal obligations
Improving website navigation and performance
Sending promotional communications (with consent)

6. Data Retention

Data is stored only for as long as necessary for the purposes described or as required by law. After this period, data is securely deleted.

7. Data Sharing with Third Parties

Data is not shared with third parties, except:

With services operating on our behalf (e.g., email platforms, web hosting providers, analytical tools)
When required by law or official authorities

8. Cookies

We use cookies to improve navigation and collect statistical data. Users can control cookies through their browser settings or the initial consent banner.

Types of cookies used:

Essential:required for website functionality
Statistical: e.g., Google Analytics
Marketing: only if the user provides consent

9. User Rights

Users may exercise the following rights at any time:

Access their data
Request rectification or deletion
Object to processing or request restriction
Request data portability
Withdraw previously granted consent

To exercise these rights, please contact us at [insert email].

10. Data Security

We adopt appropriate technical and organisational measures to ensure the security and confidentiality of personal data.

11. Changes to This Policy

We may update this Privacy Policy at any time. The most recent version will always be available on the website, indicating the date of the latest update.

12. Complaints

If you believe your data is being misused, you may file a complaint with:

Comissão Nacional de Proteção de Dados (CNPD)
www.cnpd.pt
Av. D. Carlos I, 134 – 1.º, 1200-651 Lisboa
Tel.: +351 213 928 400
Email: geral@cnpd.pt

Last updated: 29/09/2025